Return Policy

Should there be any damage due to the shipping, please contact us via our social media platform or email within 24 hours from delivery to report it using at least 3 pictures or 1 video presenting the damage to issue a return request for your item. (Terms & Conditions Apply).

Should there be any missing parts/defective products; it must be reported within 48 hours from the delivery date stating the nature of the damage/fault/shortage using 3 pictures or 1 video via our social media platform or email. (Terms & Conditions Apply).

In case of Change of mind with stating any damage in the product, you can return the product within 14 days from delivery date, only if the product secured in the original packaging & the product is in its original condition.

Non-Returnable Items: Please note that all Wardrobes and Dressing Room units are non-returnable and non-refundable once the order is confirmed or delivered, due to the nature of their assembly and size.

All products can be returned in case of a change of mind without stating damage in the product, except for the following ones:

• Used product or any product that is not used but without its original card or packaging or is not in its original condition.
• Products intended for personal use (for hygiene issues), such as bed linen, pillowcases, duvets, bed sheets… etc
• Products manufactured on demand with special specifications upon the customer’s request such as (custom workstations).
• Fabrics that are sold by meter.
• Items exceeded 14 days.
• Items identified as misuse.